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General Questions

Learn about our services and how to get started

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Product Support

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Service Support

Technical support for AI image generation services

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Frequently Asked Questions

General Questions

What is NeuroVista Labs?

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NeuroVista Labs is an AI image generation company that provides cutting-edge AI services for creating, transforming, and enhancing images. We offer text-to-image generation, image restoration, effects, and more.

How do I get started with your services?

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Getting started is easy! Simply visit our services page, choose the service you need, and contact us through our contact form. We'll help you set up your account and guide you through the process.

Do you offer free trials?

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Yes! We offer free trial credits for new users to test our AI services. Contact us to learn more about our trial program and get started with your free credits.

AI Services

What image formats do you support?

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We support all major image formats including JPEG, PNG, TIFF, and WebP. For input images, we accept most common formats. Output images are typically provided in high-quality JPEG or PNG format.

What resolution can you generate?

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Our AI can generate images up to 4K resolution (4096x4096 pixels). The exact resolution depends on your subscription plan and the specific service you're using.

How long does image generation take?

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Most images are generated within 30-60 seconds. Complex requests or high-resolution images may take up to 2-3 minutes. Batch processing is available for multiple images.

Can I use the generated images commercially?

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Yes! All images generated through our services come with commercial usage rights. You can use them for business purposes, marketing materials, products, and more.

VistaAI Product

When will VistaAI be available?

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VistaAI is currently in development and will be available for pre-order soon. Sign up for our newsletter to be notified when pre-orders open and to receive early bird pricing.

What are the system requirements for VistaAI?

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VistaAI is a standalone device that only requires a Wi-Fi connection and power outlet. No additional hardware or software is needed - it's ready to use right out of the box.

Can VistaAI work offline?

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VistaAI requires an internet connection for AI image generation and calendar sync. However, basic functions like displaying stored images and the clock will work offline.

Is VistaAI compatible with smart home systems?

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Yes! VistaAI integrates with popular smart home platforms like Google Home, Amazon Alexa, and Apple HomeKit for voice control and automation.

Billing & Pricing

What payment methods do you accept?

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We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise customers. All payments are processed securely.

Can I cancel my subscription anytime?

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Yes, you can cancel your subscription at any time. You'll continue to have access to your plan until the end of your current billing period.

Do you offer refunds?

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We offer a 30-day money-back guarantee for all subscriptions. If you're not satisfied with our services, contact us within 30 days for a full refund.

Product Support

VistaAI Support

Get help with your VistaAI device, from setup to troubleshooting and advanced features.

📖 User Manual

Complete guide to setting up and using VistaAI

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🎥 Video Tutorials

Step-by-step video guides for all features

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🔧 Troubleshooting

Common issues and solutions

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Service Support

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AI Services Support

Technical support and guidance for all our AI image generation services.

📚 API Documentation

Complete API reference and integration guides

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💻 Code Examples

Sample code and integration examples

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🛠️ Developer Tools

SDKs, libraries, and development resources

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Support Hours

Email Support

24/7

Response within 24 hours

Live Chat

Monday - Friday

9:00 AM - 6:00 PM EST

Phone Support

Monday - Friday

10:00 AM - 4:00 PM EST

Emergency Support

24/7

For critical issues only